Subscription & Billing

BlaBlaNote offers a subscription-based service with a generous free trial. Learn how to manage your subscription, understand billing, and get the most value from your plan.

Free Trial

30-Day Free Trial

Every new account includes a 30-day free trial:

• Full access to all features
• No credit card required to start
• Automatic reminder before trial ends
• Easy upgrade when ready

What's Included in the Trial

During your trial, you have access to:

• Unlimited interactions
• Audio recording and transcription
• AI-powered summaries and insights
• Contact management
• Task management
• Calendar integration
• All integrations (Google, Telegram, WhatsApp)
• Full settings customization

Trial Expiration

When your trial ends:

• You'll receive email notifications
• Access becomes read-only
• Existing data is preserved
• Subscribe to regain full access

Subscription Plans

Features Included

All paid subscriptions include:

Feature	Included
Audio Recording	Unlimited
Transcription	Unlimited hours
AI Summaries	All interactions
Contacts	Unlimited
Tasks	Unlimited
Tags	Unlimited
Calendar Integration	Yes
Telegram Integration	Yes
WhatsApp Integration	Yes
Custom Vocabulary	500 words
Support	Priority email

Billing Cycles

Choose your preferred billing cycle:

Monthly:

• Pay month-to-month
• Cancel anytime
• More flexibility

Annual:

• Pay once per year
• Discounted rate
• Best value

Managing Your Subscription

Subscribing

To subscribe:

1. Go to Settings > Billing
2. Click Subscribe or Upgrade
3. Choose your plan
4. Select billing cycle (monthly/annual)
5. Enter payment details
6. Complete checkout

Viewing Subscription Status

1. Go to Settings > Billing
2. View your current plan
3. See next billing date
4. View payment method

Updating Payment Method

1. Go to Settings > Billing
2. Click Manage Subscription
3. Select Update Payment Method
4. Enter new card details
5. Save changes

Changing Plans

To upgrade or change billing cycle:

1. Go to Settings > Billing
2. Click Change Plan
3. Select new plan or cycle
4. Confirm changes
5. Prorated credits applied

Canceling Subscription

To cancel:

1. Go to Settings > Billing
2. Click Cancel Subscription
3. Provide feedback (optional)
4. Confirm cancellation

After cancellation:

• Access continues until period ends
• No further charges
• Your data stays in your account
• Can resubscribe anytime

Billing & Payments

Payment Methods

We accept:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• Additional methods via Paddle

Billing Provider

BlaBlaNote uses Paddle for payment processing:

• Secure checkout
• PCI-DSS compliant
• Global payment support
• VAT handling for EU customers

Invoices

Accessing invoices:

1. Go to Settings > Billing
2. Click Billing History
3. View past invoices
4. Download PDFs

Invoices include:

• Service description
• Amount charged
• VAT/tax details (where applicable)
• Payment date

Failed Payments

If a payment fails:

1. You'll receive email notification
2. We'll retry automatically
3. Update payment method if needed
4. Access continues during grace period

To resolve:

1. Go to Settings > Billing
2. Update payment method
3. Payment retries automatically

Customer Portal

Accessing the Portal

Manage all billing through the customer portal:

1. Go to Settings > Billing
2. Click Manage Subscription
3. Opens Paddle customer portal

Portal Features

In the customer portal you can:

• View subscription details
• Update payment method
• Download invoices
• Cancel subscription
• Update billing address
• Manage tax information

Pricing & Value

What You're Paying For

Your subscription supports:

• Cloud infrastructure - Secure storage and processing
• AI services - Transcription and analysis
• Continuous updates - New features and improvements
• Support - Help when you need it
• Data security - Encryption in transit and at rest

Getting Maximum Value

To get the most from your subscription:

1. Record everything - More recordings = more value
2. Use AI features - Summaries save time
3. Link contacts - Build relationship context
4. Connect integrations - Capture from multiple sources
5. Create tasks - Turn conversations into actions

Frequently Asked Questions

Can I try before subscribing?

Yes! Every account gets a 30-day free trial with full access to all features. No credit card required to start.

What happens when my trial ends?

You'll receive reminder emails before your trial expires. When it ends, your account becomes read-only. Subscribe to regain full access. Your data is preserved.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. You'll retain access until the end of your current billing period. No further charges will occur.

What happens to my data if I cancel?

After cancellation:

• Access continues until period ends
• Your data stays in your account
• You can export it whenever you want
• The privacy policy explains how long data is kept

Do you offer refunds?

We offer refunds on a case-by-case basis. Contact support within 14 days of a charge to discuss your situation.

Is there a free plan?

Currently, we offer a 30-day free trial. After the trial, a paid subscription is required for full access.

Do prices include tax?

Prices may or may not include tax depending on your location. VAT is added for EU customers. The checkout will show the final price including any applicable taxes.

Can I get a discount for non-profits?

Contact us at support@blablanote.app to discuss special pricing for non-profit organizations and educational institutions.

How do I update my billing address?

1. Go to Settings > Billing
2. Click Manage Subscription
3. Update billing information in the customer portal

What currencies are supported?

Paddle handles currency conversion automatically. You can pay in your local currency in most countries.

Getting Help

Billing Support

For billing questions:

• Email: billing@blablanote.app
• Include your account email
• Describe the issue clearly

Technical Issues

For subscription access issues:

• Check your subscription status first
• Verify payment method is current
• Contact support if problems persist

Disputes

If you believe there's a billing error:

1. Review your billing history
2. Check for declined payments
3. Contact billing support
4. Provide relevant details

Enterprise & Team Plans

Need More?

For larger teams or enterprise needs:

• Custom pricing available
• Volume discounts
• Dedicated support
• Custom integrations
• SSO/SAML options

Contact Sales

For enterprise inquiries:

• Email: sales@blablanote.app
• Describe your team size and needs
• We'll prepare a custom proposal