WhatsApp Integration

Connect BlaBlaNote with WhatsApp to capture voice messages, import contacts, and receive notifications through the world's most popular messaging app.

Overview

WhatsApp integration enables:

• Voice Message Transcription - Send audio for automatic transcription
• Contact Import - Import contacts from WhatsApp
• Notifications - Receive BlaBlaNote alerts via WhatsApp
• Conversation Tracking - Keep context from WhatsApp conversations

Connecting WhatsApp

Initial Setup

1. Go to Settings > Integrations
2. Find WhatsApp in the list
3. Click Connect
4. You'll receive a phone number and verification code
5. Add the BlaBlaNote number to your WhatsApp contacts
6. Send the verification code via WhatsApp
7. Connection confirmed

WhatsApp Business

BlaBlaNote uses WhatsApp Business API:

• Official, secure integration
• Compliant with WhatsApp policies
• Business account verification
• Enhanced message delivery

Verifying Connection

After setup:

1. You'll receive a confirmation message
2. BlaBlaNote shows "Connected" status
3. Integration is ready to use

Sending Voice Messages

How It Works

1. Open WhatsApp
2. Find your BlaBlaNote conversation
3. Record a voice message (hold mic button)
4. Send the message
5. BlaBlaNote transcribes automatically
6. New interaction created in your account

Recording Best Practices

For Best Results

Record in a quiet environment, speak clearly, and keep messages concise for optimal transcription accuracy.

Audio Quality:

• Use your phone's built-in microphone
• Avoid covering the microphone
• Reduce background noise
• Speak at normal volume

Message Length:

• Optimal: 1-5 minutes
• Maximum: 15 minutes
• Longer recordings take more processing time

After Sending

When you send a voice message:

1. Confirmation message received
2. Audio uploaded to BlaBlaNote
3. Transcription processing begins
4. Notification when complete
5. Interaction available in app

Viewing Transcriptions

1. Open BlaBlaNote app
2. Go to Interactions
3. Find the new interaction (labeled "via WhatsApp")
4. Review transcription
5. Add contacts, tags, and notes

Importing Contacts

Starting Import

1. Go to Contacts in BlaBlaNote
2. Click Import
3. Select WhatsApp
4. Follow the guided process

Import Process

The import works by:

1. You share contact cards via WhatsApp
2. BlaBlaNote parses contact information
3. Contacts created in your account
4. Link to existing interactions

What's Imported

From shared contacts:

• Contact name
• Phone number
• Profile photo (if shared)

Privacy Considerations

• Only imports contacts you explicitly share
• Your WhatsApp contact list stays private
• No automatic syncing
• You control what's imported

Receiving Notifications

Setting Up Notifications

1. Go to Settings > Notifications
2. Find the WhatsApp delivery option
3. Enable desired notification types
4. Save settings

Notification Types

Available via WhatsApp:

• Transcription complete alerts
• Task deadline reminders
• Follow-up cadence reminders
• Calendar event notifications
• Important date reminders

Notification Format

WhatsApp notifications include:

• Clear message about the alert
• Link to open in BlaBlaNote
• Relevant details and context

Managing Notifications

To optimize notifications:

• Enable only essential alerts
• Use email for lower-priority items
• Review settings periodically

Conversation Context

Tracking Conversations

BlaBlaNote can help track WhatsApp conversation context:

• Note which interactions came from WhatsApp
• Link to contacts you frequently message
• Build conversation history over time

Linking to Contacts

After receiving a transcription:

1. Open the interaction
2. Click Link Contact
3. Find the person you were talking to/about
4. Contact now associated with interaction

Use Cases

Client Communication

When clients send voice messages:

1. Forward audio notes to BlaBlaNote
2. Get automatic transcription
3. Link to client contact
4. Never lose important details

Personal Notes

Capture thoughts via WhatsApp:

1. Send yourself a voice note
2. BlaBlaNote transcribes
3. Review and organize later
4. Create tasks from action items

Meeting Summaries

After important calls or meetings:

1. Record a quick voice summary
2. Send via WhatsApp
3. Transcription captures key points
4. Link to calendar event

Travel & Commute

While on the move:

• Record ideas as voice messages
• Send when convenient
• Transcription ready when you need it
• No typing required

Managing the Connection

Checking Status

1. Go to Settings > Integrations
2. Find WhatsApp
3. View connection status
4. See connected phone number

Disconnecting

1. Go to Settings > Integrations
2. Click Disconnect on WhatsApp
3. Confirm disconnection

After disconnecting:

• No new messages processed
• Existing interactions preserved
• Notifications stop
• Can reconnect later

Reconnecting

To reconnect:

1. Click Connect on WhatsApp integration
2. Follow initial setup steps
3. Re-verify your number

Troubleshooting

Messages Not Received

Issue: Voice messages not being transcribed

Solutions:

• Verify correct BlaBlaNote number
• Check connection status in settings
• Ensure account is active
• Try sending a test message

Connection Issues

Issue: Can't connect WhatsApp

Solutions:

• Verify phone number format
• Check verification code
• Try disconnecting and reconnecting
• Contact support if persistent

Slow Transcription

Issue: Transcription taking too long

Solutions:

• Check message length (shorter = faster)
• Verify internet connection
• Wait for processing queue
• Check BlaBlaNote status page

Notifications Not Working

Issue: Not receiving WhatsApp notifications

Solutions:

• Verify notifications enabled in settings
• Check WhatsApp notification settings
• Ensure BlaBlaNote number not blocked
• Check phone's notification settings

Wrong Transcription Language

Issue: Transcription in incorrect language

Solutions:

• Check default transcription language
• Update language settings in BlaBlaNote
• Re-record if language detection failed

Privacy & Security

Data Protection

• Voice messages encrypted during transfer
• Stored securely in BlaBlaNote
• Not shared with third parties
• Compliant with privacy regulations

WhatsApp Compliance

Our integration follows WhatsApp's:

• Business API policies
• Data handling requirements
• User consent guidelines
• Security standards

What We Access

BlaBlaNote only receives:

• Messages you send to our number
• Shared contact information
• Your verified phone number

We cannot access:

• Your WhatsApp chats
• Your contact list
• Your profile information
• Any other WhatsApp data

Security Best Practices

• Only message the official BlaBlaNote number
• Don't share sensitive info via voice
• Monitor your interactions regularly
• Disconnect if no longer using

Best Practices

Recording Tips

• Record in quiet environments
• Speak clearly and at normal pace
• Keep messages focused
• State names clearly for reference

Organization

• Tag interactions from WhatsApp
• Link to contacts promptly
• Add context in notes
• Create tasks for follow-ups

Workflow

• Use WhatsApp for quick captures
• Process in BlaBlaNote later
• Link to calendar events
• Build complete interaction history

Professional Use

• Set expectations with contacts
• Use for appropriate conversations
• Maintain confidentiality
• Follow company policies